In the customer center, you will handle all matters related to the consumption of electricity and natural gas:
- requests to connect to the distribution system
- conclusion of a contract on combined delivery services
- transcriptions of collection points
- all changes in existing contracts (adjustments to advances, payment terms, contact details)
- deductions for invoicing or when changing the price of claims and complaints
In the customer center you can also get:
- smart household insurance
- home assistance
- photovoltaics
- gas boiler service
- innogy card for discounts on skiing and cinema
Take advantage of the option to book an appointment for a predetermined date and time. You can find more information on our website.
